Política de reembolso

At CARLÉ, we want you to love every piece you choose.

If you wish to exchange an item, please contact us within 7 days of receiving your order.

We do not offer refunds. Exchanges are subject to stock availability, and all items must be unworn, unwashed, in perfect condition, and with their original tags attached.

All shipping costs associated with exchanges are the customer's responsibility.

If you receive a defective, damaged, or incorrect item, please contact us so we can review your case and provide an appropriate solution.

To request an exchange, email us at carlestudiomx@gmail.com with your order number and the reason for your request.